We are the first specialized chatbot agency in Bulgaria that not only offers ChatBOT as part of our services. We are the first exclusive chatbot agency on the market.
THE FIRST CHATBOT AGENCY IN BULGARIA
Plan, Build, Support - We do it ALL
Live chat with notification
The live chat with notification to the staff gives the customers the option to ask for conversation with employee of the business and the employee receives notification in Messenger and/or by email that there is a customer waiting in the chatbot.
The customer can switch the live chat off and on with 1 click.
Controlled Access Area
Controlled Access Area option provides the business with the possibility to decide which customers have access to a specific information.
This option is useful for Customer Loyalty programs, Partnership programs, Resellers program and other.
Search in a database of pre-selected locations around the hotel, such as restaurants, bars, theaters, banks, and more.
NLP module (natural language processing), enables your bot to be much clever and not using just keywords
Plovdiv City Concierge
Plovdiv City Concierge is а City Companion to foreign travelers.
Kamengrad SPA Resort
The chatbot of the 4 star Kamengrad SPA Resort in Panagyurishte
Dr.Ross Reverse Clinic
Dr.Ross is Bulgaria’s first virtual aesthetic assistant
When you have a lot of fans, appoint a virtual assistant. This was done by singer Jina Stoeva.
Answer customers immediately, correctly and professionally
Saves staff hours by answering the most frequently asked questions
UmniBot has no day off. It will be available to your customers 24/7
Can communicate with customers in the channels selected by the business, such as a website, Facebook Messenger, etc.
It does not require customers to install additional software, configure settings, or special skills.
He is multi-language. He speaks the languages chosen by the business
UmniBot comes with effective support from a team of professionals from Umni
It gives new opportunities for sales and marketing
Contact us for more information and to discuss how UmniBot can help your business, your customers and staff.
Planning the features and functionalities of your UmniBot. Technical specification approval. Proposal.
Congratulations for your smart decision to be among the first in your industry! It is time to create your UmniBot. From you - the information (texts for the script, pictures, etc.), from us – creating your virtual assistant from scratch and teaching him to understand the first words. We will be with you in every task on the way.
It is time to test your UmniBot in Messenger before it says “Hi!” to your customers. Don’t forget, we will keep teaching him!
Voilà! Your virtual assistant is at work and ready to communicate with the world. Think about how your customers will find him. Be proactive!
We will take care for your chatbot – for its technical maintenance, updates and education. Each month it will get smarter and more helpful to your business, customers and staff.
Here’s what the world thinks about the chatbots