CHATBOT PLATFORM MYBOT
manage your chatbot at any time

MyBot is the original Umni chatbot management platform.

It does not require technical skills to use and allows the business to manage promotions, content, and functionalities in the chatbot quickly and easily from one place – anytime, from anywhere.

The business can fill in all the information about the company services and products in the chatbot platform within a day or two to prepare the AI virtual employee for activation

MAIN FUNCTIONALITIES

Mini-Booking Engine

Requests through Messenger are collected and processed automatically in the mini-booking section of MyBot, and the chatbot collects all the necessary information.

The inquiry process is automated to a few clicks both for customers and the staff!

Semantic Algorithm

(NLU – conversational AI)

Conversation module: through the semantic algorithm, your chatbot will be able to answer frequently asked questions about your business – with answers pre-selected by you to make the work of staff and customer service as easy as possible.

Content Creation and Maintenance

Available at any time to add or change so that the information in the chatbot is always up-to-date and help both users and staff:

  • Promotions
  • Service request forms
  • Dynamic carousels (texts, photos)

Statistics

Always on hand for business to better understand clients in order to improve marketing, sales, and customer service.

MORE ABOUT MYBOT

Depending on the type and functionality of the chatbot, Umni chatbot management platform allows businesses to take advantage of the following features partially or fully:

  • Manage with 2-3 clicks all requests received through the chatbot
  • Add and manage services in the service request form
  • Add and manage promotions in the chatbot
  • Add and manage the information provided by the chatbot
  • Answer new customer questions in the CVonversation module and maintain / change the answers of the business to the clients’ questions in the languages set in the bot
  • Dynamically direct the responses of the chatbot to request forms and other parts of the chatbot according to the needs of the business
  • Monitor customer behavior in the statistics section, live