umni bbba webinar

Technologies to help tourism: Umni in a BBBA webinar

The British-Bulgarian Business Association organized a webinar “Tips for Planning Business and Leisure in 2020: Future of Hospitality and Travel”.

Umni took part in the panel for innovations in tourism, where we talked about chatbots, why Gartner put them 2 months ago on the list of top 5 business solutions now and in the next 18-24 months to get out of the crisis faster, and why in June CB Insights named them as the technology that will change customer support and service in the world after the coronavirus.

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